Terms of Service
By registering an account, accessing, or using NuvoTime, you agree to these Terms of Service. NuvoTime is provided by Nuvo Innovations as workforce scheduling and operations software for tenants who manage their own teams and compliance responsibilities.
1. Platform Role & Legal Entity
NuvoTime by Nuvo Innovations
NuvoTime is a workforce scheduling, time tracking, task, reporting, equipment, and operational recordkeeping software service provided by Nuvo Innovations. References to NuvoTime, we, us, or our mean Nuvo Innovations and the NuvoTime service.
Software Service Only
NuvoTime provides tools to help tenants manage their own teams and operations. Nuvo Innovations is not an employer of record, payroll remitter, tax advisor, legal advisor, employment standards advisor, insurer, staffing agency, or workplace safety authority.
Tenant Decisions
Tenants are responsible for reviewing schedules, time entries, approvals, Gross Pay calculations, reports, policies, and compliance warnings before relying on them. NuvoTime may provide suggestions, templates, and warnings, but tenants remain responsible for their own business, employment, payroll, safety, privacy, and legal decisions.
2. Account Registration and Responsibilities
Account Security
You are responsible for keeping your login credentials secure, managing user access, assigning appropriate roles and permissions, and promptly removing access for users who should no longer use your business account.
Accurate Business Data
Tenants are responsible for the accuracy of employee records, locations, roles, shift rules, leave policies, pay settings, equipment records, checklist forms, time entries, approvals, and other business data they enter or import into NuvoTime.
Authorized Use
You may use NuvoTime only for lawful business purposes and only in accordance with these Terms, applicable laws, and your own workplace policies. You are responsible for the actions of users you invite to your business account.
3. Tenant Data, Uploads, and Images
Tenant Responsibility for Uploaded Content
Tenants and their authorized users are solely responsible for all images, photos, files, checklist responses, report submissions, captions, notes, GPS records, and other content they upload, capture, or submit through NuvoTime.
Required Rights and Consents
By uploading or capturing content in NuvoTime, tenants represent that they have the rights, permissions, employee notices, privacy consents, workplace approvals, and legal authority needed to collect, upload, store, and use that content for their business purposes.
No Pre-Screening or Assumption of Liability
Nuvo Innovations does not control or pre-screen all tenant-uploaded content and is not responsible or liable for tenant-uploaded images, reports, files, or other content, except where required by applicable law. Nuvo Innovations may remove or restrict content that appears unlawful, abusive, unsafe, infringing, or inconsistent with these Terms.
4. Payroll, Compliance, and Scheduling Features
Gross Pay and Operational Warnings
NuvoTime summarizes reviewed gross earnings and provides operational warnings for scheduling, overtime, breaks, leave, and attendance. It does not calculate income tax, statutory deductions, employer contributions, remittances, take-home pay, or compliant payroll, and its operational results may be incomplete or unsuitable for a tenant's jurisdiction, industry, employee type, collective agreement, or specific facts.
Tenant Review Required
Tenants must review shift rules, leave policies, pay settings, earning adjustments, Gross Pay results, exports, and schedule warnings for their own locations and workforce. Tenants must use NuvoWage or another payroll provider for deductions, take-home pay, filings, and remittances. NuvoTime does not guarantee compliance with employment standards, tax, payroll, or workplace laws.
No Professional Advice
Content in NuvoTime is not legal, tax, payroll, accounting, employment, or HR advice. Tenants should consult qualified professionals before making decisions that require professional advice.
5. Email Features & Third-Party Delivery
Independent Email Provider
NuvoTime uses Resend, a service operated by Plus Five Five, Inc., to process and deliver certain emails. Resend is an independent third-party provider and is not owned, controlled, or operated by Nuvo Innovations. Nuvo Innovations has no agency or partnership relationship with Resend and no independently negotiated service-level agreement unless expressly stated in writing.
Availability and Provider Changes
Email features depend partly on Resend, recipient email systems, internet services, and other systems outside Nuvo Innovations' direct control. Nuvo Innovations will make commercially reasonable efforts to maintain these features but does not guarantee continuous availability, compatibility, or error-free operation. Nuvo Innovations may modify, limit, suspend, replace, or discontinue an email feature when reasonably necessary because of provider changes, legal or security requirements, excessive cost, technical limitations, or service interruption.
Delivery Is Not Guaranteed
Messages may be delayed, rejected, blocked, quarantined, classified as spam, delivered to another folder, or not delivered. A sent, accepted, delivered, opened, or similar status reflects information available to NuvoTime or reported by a provider and does not guarantee that the intended recipient received, read, understood, or acted on the message.
Important Communications and Records
Do not rely exclusively on NuvoTime email for urgent, safety-critical, legally required, time-sensitive, payroll, employment, billing, tax, collection, or contractual communications. Tenants must verify important communications through an appropriate alternative method and maintain independent copies of records, invoices, schedules, approvals, notices, and other information required for their operations.
Tenant Email Responsibilities
Tenants are responsible for recipient addresses, sender identities, message content, attachments, domain and authentication settings, user access, and approved senders. Tenants must obtain all required rights, notices, permissions, and consents and comply with applicable privacy, electronic-communications, marketing, and anti-spam laws. NuvoTime email must not be used for unlawful, misleading, abusive, unsolicited, or prohibited communications.
6. Intellectual Property & Service Content
Your Content
Tenants retain ownership of their business data and uploaded content. You grant Nuvo Innovations a limited license to host, store, process, transmit, display, and back up that content as needed to operate, secure, support, and improve NuvoTime.
Nuvo Innovations Property
NuvoTime, including its software, design, workflows, documentation, templates, branding, and platform features, is owned by Nuvo Innovations or its licensors. You receive a limited, non-exclusive, non-transferable right to use the service during your subscription or authorized access period.
7. Disclaimer of Warranties & Limitation of Liability
"As Is" Service
NuvoTime is provided on an as-is and as-available basis. Nuvo Innovations does not warrant that the service will be uninterrupted, error-free, secure, or that any generated calculation, warning, export, report, or record will be complete or legally sufficient.
Liability Limit
To the maximum extent permitted by law, Nuvo Innovations will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, payroll or tax errors, employment claims, workplace disputes, data entered by tenants, tenant-uploaded content, missed deadlines, delayed payments, undelivered notices, or lost business opportunities arising from use of NuvoTime or from independent third-party services outside Nuvo Innovations' reasonable control. Nothing in these Terms excludes liability that cannot lawfully be excluded or excuses Nuvo Innovations from responsibility for its own negligence, misconduct, security obligations, or failure to exercise commercially reasonable care.
8. Governing Law
Jurisdiction
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there, unless applicable consumer or local law requires otherwise. Legal proceedings must be brought in Alberta courts unless required otherwise by law.
This document was last updated on September 1, 2026. Questions? Contact us at hello@nuvotime.com